Telephony

Business and office phones are primarily divided into landline models (analog or VoIP) and smartphones for employees and professionals. The choice depends on the type of company infrastructure, such as the presence of a cloud-based or analog PBX, and the mobility required by the worker.

1. Analyze your network: If you have a stable and structured internet connection, VoIP phones from ehiweb or other business providers offer features such as waiting queues and call transfer to the cloud.
2. Consider mobility: Consider whether your staff primarily works at their desks (corded phones), in a warehouse/store (cordless DECT), or off-site (company smartphones).
3. Headphones and accessories: For call centers or very noisy offices, ensure the phones you choose have a dedicated jack for professional headsets.